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Customer Service Representatives salary in Muskegon-Norton Shores, MI

SOC 43-4051 · BLS OEWS May 2025

Median
$40,760
per year in Muskegon-Norton Shores, MI
Middle half
$33,580–$46,590
25th to 75th percentile
Employed
700
in Muskegon-Norton Shores, MI
Concentration
0.68×
share of workforce vs. U.S.

How local pay compares

Muskegon-Norton Shores, MI
$40,760
published median
United States
$44,770
9.0% below the national median
Rank among metro areas
207th
392 with a published estimate

State-level comparison: Michigan ($43,950). Metro estimates cover the whole labor market, including portions that cross state lines.

After local prices: the $40,760 median has purchasing power comparable to about $44,056 nationally. Muskegon-Norton Shores, MI's BEA regional price parity is 92.5 (2024).

What the local range looks like

The wash spans the 10th to 90th percentile, the darker section is the middle half, and the tick is the median for Muskegon-Norton Shores, MI.

$27,480$55,980

Getting in

Typical education to enter
High school diploma or equivalent
Related work experience
None
On-the-job training
Short-term on-the-job training

Compare other metro areas

Every linked area below has a published estimate for customer service representatives. Missing areas were withheld by BLS rather than measured at zero.

The median wage as published, before local prices are taken into account.

#Metro areaMedianCost of livingEmployedConcentrationvs. national
1Midland, MI$48,25091.96200.99×
2Grand Rapids-Wyoming-Kentwood, MI$44,99095.59,0100.90×
3Detroit-Warren-Dearborn, MI$44,730100.331,3100.98×
4Lansing-East Lansing, MI$44,25095.03,7901.05×
5Kalamazoo-Portage, MI$44,13094.81,9700.97×
6Niles, MI$43,62092.49300.92×
7Jackson, MI$42,23091.88300.89×
8Traverse City, MI$42,03093.49600.84×
9Monroe, MI$41,65093.53700.55×
10Battle Creek, MI$40,87090.56200.68×
11South Bend-Mishawaka, IN-MI$40,42092.91,8700.85×
12Ann Arbor, MI$39,480100.93,4400.94×

Cost of living is the BEA regional price parity for all items, where 100 is the national average. Concentration is the BLS location quotient: how much more of the local workforce does this job than the national average, so 2.00× means twice the national share. It is often the reason wages differ — a place that concentrates an occupation has the employers and the competition for it. Metro areas where customer service representatives wages are suppressed by BLS for confidentiality are omitted.

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